Terms and Conditions
Shipping Conditions Apply:
- Free Shipping is not included for PO Boxes, Australia Post Express or Parcel Lockers.
- The cheapest shipping method will be selected for Free Shipping eligible orders.
- Postage Costs do not count towards the $70 for free shipping threshold.
- Paws Only reserves the right at its discretion to change and without notice, notwithstanding other changes:
- Free Shipping Eligible area’s
- The Threshold for free shipping.
- The courier services utilised in the delivery process.
Shipping Lead Times
- Sydney, Melbourne and Brisbane: 1-3 business days.
- Adelaide: 2-4 business days.
- Perth: 5-10 business days.
- Major regional areas 2-4 business days.
- Remote areas can take longer for delivery: Please allow up to 2 weeks.
Orders Which Do Not Qualify For Free Shipping
For orders which do not fall under free freight, postage costs are calculated by the size, weight and the location of your order. Postage rates are calculated by our courier partners, All postage costs are displayed before you proceed to payment.
Authority to Leave
We know you can’t be home 24/7, which is why we have given our courier partners permission to leave your order at your door without requiring a signature. This allows you to do whatever you have to do, knowing your order will be ready and waiting on your doorstep for your pet to enjoy. You will have the option to deselect this option should you wish at checkout.